Details
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Bug
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Status: Closed (View Workflow)
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Minor
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Resolution: Won't Fix
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1.1.6
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None
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3um 5pm external storage amazon EBS system
Description
Customer reported the following
Some mcsadmin commands like getSystemDisk and getSystemCpu are not reporting info from pm1
Please reference the last customer support script output placed on the ftp server Mar 12. SAS-columnstoreSupportReport.mcs1.tar.gz
getsystemcpu Mon Mar 18 18:47:42 2019
System CPU Usage per Module
Module 'um1' CPU Usage % = 0
Module 'um2' CPU Usage % = 0
Module 'um3' CPU Usage % = 0
Module 'pm2' CPU Usage % = 0
Module 'pm3' CPU Usage % = 0
Module 'pm4' CPU Usage % = 0
Module 'pm5' CPU Usage % = 0
Could be an issue with our pm1 configuration.
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I had them run getmodulecpu pm1 from pm1 and failure was reported
Failed to get CPU Usage: API Failure return in getModuleCpuUsage API
I had them check that the /tmp/columnstore_tmp_files existed and it did. But the temp logs for cpu testing werent there
No error logs were issued at the time of the failure and no processes were restarting.
I tried to reproduce and couldn't