[MCOL-4433] columnstoreSupport only getting data from local node Created: 2020-12-04  Updated: 2021-04-05  Resolved: 2021-04-05

Status: Closed
Project: MariaDB ColumnStore
Component/s: N/A
Affects Version/s: 5.4.3
Fix Version/s: N/A

Type: Bug Priority: Major
Reporter: David Hill (Inactive) Assignee: Unassigned
Resolution: Won't Do Votes: 1
Labels: None
Environment:

3 node cluster



 Description   

Ran columnstoreSupport with option -a and its only getting data from the local node. -a, at least in past builds would get the data from all nodes in the cluster.
Tried with -a and -a -p ssh.

./columnstoreSupport -a
Get config report data for pm1

Note: This output shows SysV services only and does not include native
systemd services. SysV configuration data might be overridden by native
systemd configuration.

If you want to list systemd services use 'systemctl list-unit-files'.
To see services enabled on particular target use
'systemctl list-dependencies [target]'.

Get log report data for pm1
Get log config data for pm1
Get hardware report data for pm1
Get resource report data for pm1
Get dbms report data for pm1

Columnstore Support Script Successfully completed, files located in columnstoreSupportReport.columnstore-1.tar.gz

https://mariadb.com/kb/en/system-troubleshooting-mariadb-columnstore/#mariadb-columnstore-support-report-tool



 Comments   
Comment by David Hill (Inactive) [ 2020-12-07 ]

Input from a customer on the use of the support tool and maybe how to make it better for a 5.4 system

Having the SupportTool to gather logs from all the nodes is a convenience that will be missed if the tool is discontinued. Particularly if our sysadmin gets his way, which he usually does, and limits my ability to run commands on the pm nodes to look at the logs or even to run scp commands to copy files from the logs directories to another machine. In fact it would be even better if i could put the SupportTool on another machine and tell it the name of the MaxScale node or pm1 node and it go and read the Columnstore.xml file to find the rest of the machines in the cluster and get the logs onto the machine it is running from.
This would also provide you a means to get additional info from a cluster for MariaDB Support. You could collect all the version info and even check timing of the data collection steps to see what the response time is from the different nodes. I would think it to be a valuable tool for MariaDB.

Comment by Todd Stoffel (Inactive) [ 2021-04-05 ]

OAM has been deprecated and all of these old bash scripts were removed as part of a cleanup sweep that was done recently.

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